Last Updated: 7th August 2026
At Woofwise K9 Pet Services, I take your privacy seriously and want you to feel confident about how your personal information is handled. I am registered with the Information Commissioner’s Office (ICO) and handle personal information in accordance with UK data protection law.
This Privacy Policy explains what information I collect, why I need it, how I use and protect it, and the rights you have over your personal information.
Information I Collect
When you contact me, make an enquiry or book a service, I may collect:
Your name, email address, telephone number and home address
Information about your pet(s), including their name, age, health, medical conditions and behaviour
Emergency and veterinary contact details
Any other information needed to safely provide the services you’ve requested
How I Use Your Information
I use your information to:
- Respond to enquiries
- Arrange and manage bookings
- Provide safe and appropriate care for your pet(s)
- Contact you about bookings or service updates
- Maintain appropriate business and service records
- Meet any legal, insurance or accounting requirements
I will never sell your personal information or share it with third parties for their own marketing purposes.
How I Store & Protect Your Information
Your personal information is stored securely and is only accessed where necessary to operate Woofwise K9 Pet Services and provide your pet’s care.
I only keep personal information for as long as it is reasonably necessary for the purpose it was collected, or where I need to retain it to meet legal, insurance or accounting requirements.
How & Why I Use Your Information
I only use your personal information where I have a lawful reason to do so. Depending on the circumstances, this may be because:
You’ve given me your consent, such as when agreeing to photographs or videos being shared
I need the information to provide a service you’ve requested or agreed to
I have a legitimate business reason for using it
I need to meet a legal obligation
Photographs & Videos
I may take occasional photographs or videos of pets while they’re in my care. With your consent, these may be shared on the Woofwise K9 website or social media to showcase my services and the pets I care for.
You can choose not to have your pet photographed or shared, and you can withdraw your consent at any time by contacting me.
Cookies
The Woofwise K9 website may use cookies to help the website work correctly, improve your browsing experience and understand how visitors use the site.
Cookies are small files stored on your device. You can manage or decline cookies through your browser or the cookie options available on the website, although disabling certain cookies may affect how some parts of the site work.
Your Rights
Under UK data protection law, you may have the right to:
- Request a copy of the personal information I hold about you
- Ask me to correct inaccurate or incomplete information
- Ask me to delete your personal information where appropriate
- Object to or restrict how your information is used
- Withdraw your consent where I rely on consent to use your information
If you’d like to exercise any of these rights, please contact me using the details below.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you’re unhappy with how your personal information has been handled.
Contact Me
If you have any questions about this Privacy Policy or how I handle your information, please contact:
Woofwise K9 Pet Services
Email: woofwisek9@gmail.com
Phone: 07385 335983
Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my services or how I handle personal information. Any updates will be published on this page along with a revised date.